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COVID-19 (Coronavirus) update

Here at Coventry Register Office/Cheylesmore Manor House, we know how difficult times still are for everyone and we are doing all that we can to support your plans. Our ceremony team are working their way through many calls and emails. Please be mindful that we are dealing with couples in order of the date of their ceremony and will respond to you within 3 working days.

The following information may be useful to you:

I have a Marriage/Civil Partnership booked in the next couple of months.  Will it still go ahead or can I cancel/reschedule my ceremony?

Update – Roadmap to remove National restrictions in England – Plans for marriages and civil partnerships

Following the announcement on the 16 August 2021 the Prime Minister made an announcement that restrictions would be eased. Our Local Authority Health and Safety team have risk assessed our rooms and the following restrictions are set out below for Coventry Registration Service. 

Marriages and Civil Partnerships in England

If you are getting married at an Approved venue in Coventry, we would advise you to get in touch with them to discuss their policy on social distancing as it may be different to the Local Authority.

If your ceremony is at Cheylesmore Manor House, the following maximum number of people will be allowed in the following rooms:

The Library Room: 10 people in total, including the couple

The Black Prince Room: 30 people in total, this includes the couple, 28 guests and a photographer

The Queen Isabella Room: 15 people in total, this includes the couple. (available from 1st September 2021)

(These numbers are excl two Registrars)

For those who have booked The Queen Isabella Room prior to 1 September 2021- Please contact the office at ceremonyco-ordinator@coventry.gov.uk to discuss the options available.

If numbers on the day exceed the permitted number above, our registrars will request that numbers are reduced before your ceremony can begin. Where possible there will be a one-way system into Cheylesmore Manor House.

Following guidance from Public Health the following measures are still in place for ceremonies at Cheylesmore Manor House they include:

  • A one-way system into Cheylesmore Manor House (excl Library Room as not possible)
  • Hand sanitiser will be provided by an usher at all entrances on arrival.
  • All chair covers will be removed. 
  • Ceremony parties will only be allowed entrance into the building at the time your ceremony is due to start, any late arrivals will not be allowed into the building.  The wedding party will be taken into the room before their guests to have a pre-ceremony interview together. Please do not arrive any earlier than fifteen minutes before your ceremony.
  • The couple can now be escorted into the room.  However, this excludes bridesmaids and Paige Boys.
  •  There will also be strictly no shaking of hands.
  • Guests will be wear their own face covering, unless medically exempt. 
  • Children are welcome at your ceremony.  However, small children must always be kept with an adult, any children under the age of 2 are able to sit on a lap.
  • If any members of your wedding party need the lift you must liaise with the ceremony team beforehand.
  • To reduce the amount of time wedding ceremony parties are in the building ceremonies will be made shorter than usual to facilitate this. No Bespoke packages will be offered at this current time.
  • Your certificate will be produced after your ceremony and sent to you within 7 days through the post.
  • Please remind your guests of the restrictions in place and to ensure that there is no one attending showing any symptoms of COVID-19 or in self-isolation.
  • You will need to provide the name, email address and telephone number for everyone attending your ceremony in line with the Government Track & Trace system.

We understand you may wish to postpone or cancel your ceremony, and in these circumstances, we will cancel and refund your fees or change dates and times without charging any additional fee (if you are re-scheduling to a more expensive room or date then you will be required to pay the difference in the fee. ) Please note that if you decide to cancel your ceremony your deposit will not be refunded.

Please note that if you are rescheduling more than 3 months before the date of your ceremony without knowing what restrictions will be in place an admin fee will be payable.

Please get in touch by emailing us ceremonyco-ordinator@coventry.gov.uk. Please note we are experiencing high levels of calls and emails at the moment, so it may take longer than expected to respond to you. We apologise for any inconvenience this may cause.

Key points to note:

  1. We will not charge for re-scheduling ceremonies, but you will need to pay for any additional fees if you choose a more expensive room/day/time etc or if new licences for marriage/civil partnership are required due to a change in date and/or location.
  2. You will get a full refund for cancellations. (excl deposit paid)