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COVID-19 (Coronavirus) update

Here at Coventry Register Office/Cheylesmore Manor House, we know just how tough a time this is on everyone and we are doing all that we can to support your plans. Our ceremony team are working their way through many calls.  Please bear with us but we think this may help:

I have a Marriage/Civil Partnership booked in the next couple of months.  Will it still go ahead?

In light of the announcement made by The Prime Minister 23/03/2020 at 8.30pm, No ceremonies will be taking place at Cheylesmore Manor House or a venue in Coventry for the forseeable future.

The ceremony team will be attempting to contact each and everyone of you with a ceremony booked to reschedule it. We will also keep you updated on any changes.

Like everyone we are being guided by The Government and will not allow any new bookings until at least September 2020.

We understand you may wish to postpone or cancel your ceremony, and in these circumstances, we will cancel and refund your fees or change dates and times without charging any additional fee (if you are re-scheduling to a more expensive room or date then you will be required to pay the difference in the fee. ) Please get in touch by emailing us ceremonyco-ordinator@coventry.gov.uk. Please note we are experiencing high levels of calls and emails at the moment, so it may take longer than expected to respond to you. We apologise for any inconvenience this may cause.

Key points to note:

  1. We will not charge for re-scheduling ceremonies, but you will need to pay for any additional fees if you choose a more expensive room/day/time etc or if new licences for marriage/civil partnership are required due to a change in date and/or location.
  2. You will get a full refund for cancellations.
  3. In the event of a full pandemic where you may still want to go ahead with your ceremony, and it cannot be cancelled we will ensure that registrars who are not affected attend the ceremony. We have provisions in place for additional staffing to help deliver our essential services that cannot be delayed.

Stay safe everyone!